Thank you for choosing My Season Goods for your online shopping needs. We are committed to providing you with the best shopping experience possible, including prompt and reliable shipping.
We ship a lot of orders every day, which means we have a lot of experience in getting your items to you quickly and efficiently. Our goal is to ensure that your order arrives at your doorstep as quickly as possible, so you can start enjoying your purchase right away. For the US and Europe, your order will arrive within 7-15 days after your order has been processed. Order processing takes up to 1-3 days.
We work with trusted shipping carriers to offer you the best shipping rates possible. We offer free shipping on all orders. Once you place an order with us, we will send you a confirmation email with your order details, including the estimated delivery date. You can also track your order by logging into your account on our website and viewing the order status.
In the unlikely event that there is an issue with your order or delivery, our customer service team is available to assist you. You can contact us through our website, and we will do everything we can to resolve the issue as quickly as possible.
Thank you for choosing us for your online shopping needs. We hope that you enjoy your shopping experience with us and that you are completely satisfied with your purchase and our shipping process.
What to include when asking for a refund
1. Photos or videos of the damaged item to prove damage. If the photo cannot prove the products are damaged, please send us a video.
2. Include full name, address and product when contacting us about the return.
EU customers have the right of withdrawal for 14 days after a purchase.